FAQ
Questions, answered
Booking, our salons, services and what happens after your visit.
Booking
How do I book?
Book online for Polaris or Lewis Center in under a minute, or call or text either salon. On Google Search and Maps you can also tap Book.
I don't have a Fresha account. Can I still book?
Yes. Call or text either salon and we'll book you in. You can also book through Google.
Do you take walk ins?
Yes, at both salons when a technician is free. Booking ahead is the surest way to get your time, especially on weekends.
Can I book a group?
Yes. Call either salon to book several chairs together. Please book groups 24 hours ahead.
Our salons
Where are you?
Polaris: 1213 Polaris Pkwy, Columbus, OH 43240, near the Chase and McCoy Center. Lewis Center: 94 Meadow Park Ave, Lewis Center, OH 43035, next to Bath and Body Works in the Walmart and Kohl's shopping center.
What are your hours?
Both salons are open Monday to Saturday 10am to 7pm, and Sunday 11am to 6pm.
Is there parking?
Yes. Both salons have free parking right outside.
Are prices the same at both salons?
Yes. Same menu, same prices and same standards.
Services
How long does a gel manicure last?
Usually about two weeks without chips.
How long does Gel X last?
Most guests get 2 to 3 weeks before a fresh set.
Which is better, Gel X, acrylic or dip?
It depends on your nails and how you use your hands. Read our Gel X vs Acrylic vs Dip guide, or ask your technician.
Do you do kids nails?
Yes. Kid manicures are $18 and kid pedicures $30 for guests 12 and under.
Can I bring a photo for nail art?
Please do. Your technician will match it and quote the price before starting.
After your visit
What if something isn't right?
Come back within 7 days and we'll fix workmanship issues at no charge. Damage from impact, picking or removal at home isn't covered.
Should I remove gel or acrylic at home?
Please don't. Peeling or prying takes layers of your natural nail with it. Book a removal with us instead.
Do you sell gift cards?
Yes. Gift cards are sold at the front desk of both salons. Stop by or call ahead and we'll have it ready.
Ready when you are
Pick your salon and book in under a minute. No Fresha account? Call or text and we'll set it up for you.
Polaris (614) 368-6789 | Lewis Center (614) 618-9999